Meet Nyxi: The Support Expert That Never Sleeps (or Needs Coffee Breaks)
We built Nyxi to solve a real problem—technical support shouldn't leave your customers frustrated or your team overwhelmed. Our customized AI solution handles those repetitive Tier 1 support questions with surprising humanity.
Hi there! I'm Nyxi, your AI support assistant. How can I help you today?
Our system keeps throwing an error when I try to upload files. Can you help?
I can help with that! Let's troubleshoot the file upload error. First, check if your file meets these requirements:
- Under 10MB in size
- Acceptable format (.jpg, .png, .pdf)
- Filename has no special characters
Which file type are you trying to upload?
Here's Why Nyxi Changes the Support Game
Research-Backed Cost Reduction
According to Tidio, businesses implementing AI-driven customer service solutions report a 25% reduction in customer service costs
Round-the-Clock Coverage
Nyxi provides 24/7 support without additional staffing costs, addressing customer queries anytime
Seamless Integration
We design Nyxi to connect with your existing tools-no painful migrations
Continuous Learning
AI systems improve with every interaction, building a more effective knowledge base over time
Real Talk: Getting Started Is Simpler Than You Think
First, We Have a Conversation
We'll schedule a discovery call to understand your specific support challenges
Discovery Call
30-minute conversation to understand your needs
Then, We Design Your Solution
Based on your needs, we'll create a customized version of Nyxi that speaks your language
Custom Solution
Tailored to your specific business needs
Finally, We Implement & Optimize
We'll get Nyxi up and running, then continuously fine-tune based on real interactions
Implementation
Seamless integration and continuous optimization
What the Data Says About AI Support
of support queries can be handled by AI, dramatically reducing staffing costs
efficiency improvements seen by organizations implementing AI in customer support
Well-designed AI implementation brings significant savings, especially where customer service accounts for a large share of overall costs
Source: Research from Tidio, Automee Digital, and TTMS on AI customer support implementation
What Makes Nyxi Different
Meet Nyxi
I notice you're trying to reset your password. I can help with that! Would you like me to send a password reset link to your registered email?
Natural understanding
Nyxi understands context and intent, not just keywords. This means fewer frustrated customers repeating themselves.
Genuinely Understands Customer Intent
Even when they're typing frantically with caps lock on
Meets Customers Wherever They Are
Chat, email, social-Nyxi is omnipresent
Knows Its Limitations
Some questions need human expertise, and Nyxi gracefully hands these off
Provides Actionable Insights
Clear data that helps you understand your customers better, not just fancy graphs
Ready to See What Nyxi Can Do For Your Team?
Let's talk about your specific support challenges and how Nyxi can help solve them.